We offer a 30-day return policy. You can request a return within 30 days after you receive your item.
Eligibility
- The item must be unused, in the same condition you received it, and in its original packaging with all accessories.
- Proof of purchase (order number) is required.
- Discounted items are covered by the same 30-day policy.
Items that cannot be returned
- Opened or used personal-care and hygiene items (for example skincare, razors, toothbrushes and items that touch the skin, once the hygiene seal is broken).
- Personalized or custom-made items, unless they arrive defective or incorrect.
- Gift cards.
How to start a return
- Email info@buyhomelygadgets.com with your order number and the item(s) you want to return.
- We will reply with the return address and instructions. Items sent back without an approved return request cannot be accepted.
- Send the item back with a trackable shipping method.
Return shipping costs
- Defective, damaged or wrong item: we cover the cost. Please email us photos of the problem within 30 days of delivery; we will offer a replacement or a full refund, and we will not ask you to pay for return shipping.
- Change of mind: the customer pays the return shipping cost. We do not charge restocking fees.
Refunds
Once we receive and inspect your return, we will email you to confirm. Approved refunds are issued to your original payment method within 10 business days. Your bank or card issuer may need a few extra days to post the refund.
Exchanges
The fastest way to exchange an item is to return it for a refund and place a new order.
Order cancellations
You can cancel an order free of charge by emailing us before it ships. Once an order has shipped, please use the return process above.
Contact
Homely - Crazy Ideas – 30 N Gould St, Ste R, Sheridan, WY 82801, United States – info@buyhomelygadgets.com