Privacy Policy

HOMELY - Crazy Ideas operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a shopping experience (the "Services"). HOMELY - Crazy Ideas is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment details, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, preferences and settings.
  • Transaction information including the items you view, add to your cart, purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide you with the Services, including to process payments, fulfill orders, remember preferences, send notifications related to your account or order, process purchases, returns, exchanges or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable product reviews, and improve the Services.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as sending promotional communications by email, text message or postal mail, and showing advertisements for products or services on the Services or other websites.

Security and Fraud Prevention

We use your personal information to help provide a secure shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, and protect our Services.

Communicating with You

We use your personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.

Legal Reasons

We may use your personal information to comply with applicable law or respond to valid legal requests, investigate disputes, and enforce our policies or terms.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and third parties who perform services on our behalf (such as payment processing, analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide advertising or marketing services.
  • When you direct, request, or consent to our disclosure of certain information to third parties.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction such as a merger, acquisition or bankruptcy.
  • To comply with legal obligations or protect our rights and the rights of others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit to the Services may be transmitted to and shared with Shopify and service providers that help operate the store.

To learn more about how Shopify uses your personal information, you can visit Shopify’s Privacy Policy.

Third Party Websites and Links

The Services may provide links to websites or online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms. We are not responsible for the privacy or security practices of third-party sites.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided us with personal information, please contact us so we can delete it.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security.

How long we retain your personal information depends on factors such as whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes or enforce agreements.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including:

  • Right to access your personal information
  • Right to request deletion
  • Right to request correction
  • Right to data portability where applicable
  • Right to opt out of certain marketing communications

You may also unsubscribe from promotional emails at any time using the unsubscribe link in our emails.

To exercise any rights available to you, please contact us using the contact details below.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. Where applicable, you may also contact your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country where you live, subject to applicable legal safeguards where required.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, regulatory or operational reasons. We will post the updated version on this website and revise the "Last updated" date where appropriate.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, contact us  at

phone number : 281-879-5512

Email :  info@buyhomelygadgets.com

Store address : Praceta da Escola nº1 4esq Loures, nº1 4esq, Lisboa, PT-11, 2660-256, PT

For the purpose of applicable data protection laws, we are the data controller of your personal information.